EFFECTIVE NOVEMBER 1, 2025

The Inactive Fee and Dormant Fee will be discontinued on all accounts.
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Online Tutorials

Online Tutorials

TIP: Each tutorial video contains multiple modules that you can navigate on the left-hand side of each video.

This is a convenient way to navigate to a specific topic.

Business

A smiling woman with glasses sits at a desk with a laptop, promoting
A man and woman are smiling and discussing documents at a table, with a laptop and plants in the background.
ACH Manager
Business Mobile Banking
Business Bill Pay
A focused individual working on a laptop, with a play button overlay and the text
A person typing on a laptop at a table, with a coffee cup nearby and a play button overlay. FDIC branding is visible.
A man in a suit working on a laptop in an office setting, with a play button and text overlay about ID theft for business.
Positive Pay Video


Personal

Mobile Banking Benefits
Manage My Cards
External Transfers
A couple is using a laptop for online banking at a kitchen table, with a coffee cup nearby.
A smiling woman in a yellow top uses a laptop, with a play button overlay and
A woman using a smartphone for mobile deposit, sitting at a table with large windows in the background.
Two young women enjoying a sunny day at the beach, one wearing sunglasses and a cap, the other in a hat, smiling and having fun.
A person using a mobile phone to make a payment with a card reader, showcasing mobile wallet technology.
A person typing on a laptop with a plant and a mug in the background, featuring a play button and the text
A person holding a debit card from Sullivan Bank, featuring the Mastercard logo and personal details.
A hand using a smartphone while typing on a keyboard, with animated email icons and a play button overlay. Text reads
A doctor discusses information on a tablet with an elderly woman in a bright, modern medical setting.
Falling dollar bills with a play button overlay, featuring the text
A person typing on a laptop at a table, with a coffee cup nearby and a play button overlay. FDIC branding is visible.
A padlock on credit cards, symbolizing ID theft prevention, with a play button overlay.
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