Mobile Banking at Sullivan Bank
Put our Sullivan Bank card in your Mobile Wallet for easy and secure purchases. Using your Sullivan Bank credit or debit card can be more convenient than ever, because now they’re compatible with Mobile Wallet services such as Apple Pay and Android Pay.
Mobile Wallet allows you to store your card information securely on your smart phone, and to use your phone to make purchases at over a million stores now accepting mobile payments. When you pay in a store using Mobile Wallet services, you don’t share the information contained on your card. It's simple, convenient and secure:
- Your mobile device sends a unique, one-time passcode to the merchant’s terminal that doesn't contain actual card information like your name or card number.
- Ensure that the app is installed on your mobile device, and if not go to your app store to see if it’s available for download.
- Follow the simple on-screen instructions to load your card information to the app.
What is Mobile Wallet?
Mobile Wallet allows you to store your card information securely on your smart phone, in order to make purchases at over a million stores now accepting mobile payments using your smart phone.How Do I Get Mobile Wallet?
Getting the app used for Mobile Wallet is easy:
- Check to ensure that the app is installed on your mobile device.
- If it's not already installed, go to the app store for your device's operating system to see if the app is available for download.
- Once downloaded, follow the on-screen instructions to load your card information into the app
Is Mobile Wallet Secure?
Using your card with Mobile Wallet provides the same fraud protection you receive with your card, with an added layer of security. When you pay in a store with Mobile Wallet services such as Apple Pay, Android Pay, or Samsung Pay, you don’t share the information contained on your card. Instead, your mobile device sends a unique, one-time passcode to the merchant’s terminal.Can I use Mobile Wallet with any other cards?
Both Apple Pay and Android Pay allow you to add multiple cards. However, you can also set a default card, and by choosing your card with us as your default, you will ensure quick and easy payments during checkout. If you have more than one card in your mobile wallet, you have the option of selecting any card during the payment process.Mobile Deposits
Make a deposit using the camera in your mobile phone! Remember when you had to come to us to make a deposit? Not any more, bank when and where you want with Mobile Deposit. All you need is a web-enabled phone with a camera. It's secure, and making a deposit is as easy as taking a picture.
Enroll in Mobile Banking and install the Mobile Banking App today to experience the ease and convenience of mobile deposit.
How does mobile deposit work?
If you have an iPhone® or Android™ smart phone, simply download the application. Then, log in. You'll key in the amount of the deposit, and take a picture of the front and back of the check. That's it! Within seconds of uploading the transaction, you'll receive a confirmation that the deposit was received successfully.What types of checks can be processed through Mobile Deposit?
All personal and business U.S. checks can be processed through Mobile Deposit. Checks from Canada and other foreign countries, food stamps, savings bonds and poor image quality checks must be deposited traditionally.How secure is mobile deposit?
Mobile Deposit is very secure. It features multiple layers of security, giving your account and check data the highest level of safety available.When can electronic deposits be issued to the financial institution?
You can transmit mobile deposits to the financial institution 24-hours a day, 7-days a week including weekends and holidays, with the exception of the financial institution's routine maintenance downtime.When will deposits be posted to my account?
Deposits received electronically are processed similar to traditional paper deposits during the business day. The financial institution's window for processing electronic deposits may be extended. Contact your financial institution for details.What should I do with the original paper checks after deposits are made?
Original checks should be stored for a minimum amount of time prior to being destroyed, as determined by your financial institution.How do I prevent checks from being scanned and deposited twice?
The software has built-in duplicate detection tools that detect items already captured. If the software detects potential duplicate checks, an alert prompts you to make a decision about the items in question. Also endorse the back of the check with "For Mobile Deposit Only" as a precaution.How do I know the image quality is acceptable?
The software has an Image Quality Assessment (IQA) tool that automatically identifies problems with the check image. If a problem is detected, you'll be asked to retake the photo.Questions?
If you have questions please visit our Help Center or contact us for assistance.